Revolutionize your customer relationships with CX specialists who master design thinking, customer journey mapping, and omnichannel strategies. Learn methodologies to create memorable experiences that generate loyalty and advocacy.
Lorem ipsum dolor sit amet consectetur adipiscing elit.
VIEW SPEAKER
Julian Bulgheroni
Former Regional Director of Corporate Strategy and Business Development at The Walt Disney Company.
BOOK SPEAKER
VIEW SPEAKER
Sergi Corbeto
Founding Partner, Mind the Gap. Director of the Disruptive Management Programme at ESADE Business School
BOOK SPEAKER
Customer experience is the most important competitive differentiator in commoditized markets. Our specialized speakers, including CX strategists and service designers, master methodologies for mapping critical touchpoints, measuring satisfaction and effort scores, and designing experiences that exceed expectations. They have revolutionized customer experiences by significantly increasing NPS, implementing successful customer success programs, and developing omnichannel strategies that improved retention and lifetime value. Their presentations include real case studies of successful CX transformations, techniques for building customer-centric cultures, and frameworks for continuously measuring and optimizing customer experiences, providing tools for sustainable competitive advantages based on exceptional experiences.
EXPERTS
Go-to opinion leaders on cutting-edge topics.
How can we
help you?
Contact us
Error: Contact form not found.
