Customer experience / Experiencia de cliente
Sergi Arola is one of Spain’s most acclaimed and internationally recognized chefs and restaurateurs. Known for his innovation and creativity in haute cuisine, Arola’s career has taken him to some of the world’s top kitchens, earning him prestigious distinctions, including his first Michelin star for *LAB by Sergi Arola*. His unique culinary approach and ability to blend art with gourmet cooking have made his restaurants a reference on the global culinary scene.
Sergi Arola’s culinary journey is remarkable. Trained by legendary chefs like Ferran Adrià, Roger Vergè, Pierre Gagnaire, and Juan Mari Arzak, Arola has crafted a personal style focused on creativity and culinary precision. Founder of La Broche, a restaurant awarded two Michelin stars, Arola has continued to expand his influence through conferences, television appearances, and his own restaurants. His current restaurant, *LAB by Sergi Arola* in Portugal, awarded a Michelin star, offers an exclusive gastronomic experience with spectacular views and three carefully curated tasting menus.
Sergi Arola’s conferences are inspiring and captivating for food enthusiasts and culinary professionals alike. Arola shares his extensive knowledge, his experiences with other great chefs, and his philosophy of cooking as a unique relationship between chef and guest. With a warm and interactive style, his talks provide attendees with an intimate view into the creative process and dedication required in haute cuisine, along with practical advice on innovation and leadership in the restaurant world.
In this talk, Sergi Arola delves into the unique connection between chef and guest, exploring how cuisine can become a meaningful and emotional experience. Drawing on his own background, Arola explains the importance of honesty, commitment, and empathy in creating dishes that not only satisfy the palate but also generate a memorable experience for the guest.
Sergi Arola shares his insights on innovation and how constant experimentation is essential for culinary evolution. In this talk, attendees learn about the latest trends in gastronomy as well as Arola’s creative process for developing new dishes and experiences. His focus on creativity as a driving force for change in the kitchen provides an inspiring perspective for chefs and restaurateurs.
In this talk, Arola addresses the role of commitment and professional ethics in managing a restaurant. Based on his experience in leading teams and creating high-end culinary spaces, Arola offers practical advice on how to lead effectively, keep team motivation high, and ensure a quality experience for guests. Attendees gain practical tools to apply these principles in their own hospitality ventures.
If you’re looking for an inspiring talk on culinary innovation, leadership in gastronomy, and commitment in the kitchen, you can book Sergi Arola through Thinking Heads. As one of the most internationally recognized chefs, Sergi offers a unique perspective on haute cuisine and the art of creating memorable guest experiences. Contact Thinking Heads today for more information and to secure his participation in your next event.
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Contact us
MADRID
+(34) 91 310 77 40
MIAMI
+1 (305) 424 13 20
Seoul
© Thinking Heads, 2025
MADRID
+(34) 91 310 77 40
+(34) 91 310 77 40
MIAMI
+1 (305) 424 13 20
SEOUL
+(34) 91 310 77 40