Customer Experience Futurist.
Who is Blake Morgan?
Blake Morgan is a keynote speaker and customer experience futurist, internationally recognized. She is also the author of two books on customer experience, including the successful "The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow's Business" (HarperCollins), selected by Business Insider as one of the top 20 books executives are reading to deal with COVID-19.
What are her conferences like?
Blake Morgan delivers inspiring and practical conferences focused on customer experience and how businesses can adapt and thrive in a constantly changing business environment. Her presentations are captivating, informative, and backed by her expertise and deep knowledge.
What is her background?
Blake is a guest lecturer at Columbia University and the University of California, San Diego, as well as adjunct faculty in the Rutgers executive education MBA program. She also contributes articles to Forbes magazine, where she shares innovative ideas and perspectives on customer experience. She resides in the Los Angeles area with her husband, two children, and two dogs.
Selection of conferences:
The Future of Customer Experience
Discover how the business landscape is evolving and how companies can adapt and excel in a customer-centric future. Blake Morgan shares key principles and practical strategies to deliver exceptional experiences that drive customer growth and loyalty.
Innovation and Disruption in Customer Experience
Explore how innovation and disruption are transforming the way companies interact with customers. Blake Morgan offers valuable insights on how organizations can leverage technology and emerging trends to create unique experiences that differentiate their brands and generate meaningful outcomes.
Discover how customer-centric leadership can drive business success. Blake Morgan addresses the importance of organizational culture, empathy, and collaboration in creating an exceptional customer experience. Learn how to become a leader who inspires others and builds strong relationships with customers.
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