customer experience
Gabriel Vallejo is a renowned expert in organizational strategies, marketing, sales, and customer service, with extensive experience in both the private and public sectors. He has held senior positions in prominent companies, including Customer Service Manager at Compañía Mundial de Seguros and General Director of HSM Group in Mexico. Vallejo also served as Colombia’s Minister of Environment and Sustainable Development and as Director of the Department of Social Prosperity. His ability to integrate knowledge across various industries has established him as an authentic leader and a prominent figure in the business world, making his presentations a source of inspiration and transformation for many companies.
Throughout his career, Gabriel Vallejo has made a significant impact across various industries. In the private sector, he has held high-level positions in companies like Hoteles Royal, Canal Capital in Bogotá, and Casa Editorial El Tiempo, where he was Vice President of MEDIA 24. In the public sphere, he played a key role as Colombia’s Minister of Environment and Sustainable Development, driving impactful environmental policies. He also served as Director of the Department of Social Prosperity during Juan Manuel Santos’ presidency, focusing on social inclusion programs.
With a strong academic background, including an MBA from the Instituto de Empresa in Madrid and studies in human resource management, marketing, and coaching, Vallejo combines deep knowledge with strategic vision, positioning himself as a leader in customer service, organizational leadership, and sustainability.
Gabriel Vallejo’s conferences are known for their practical approach and his ability to connect with audiences from diverse sectors. With a clear and direct style, Vallejo addresses topics like customer service, customer experience, and current business trends. His presentations focus on how companies can improve their processes and strategies to achieve sustainable, long-term growth, offering practical solutions and advice grounded in his extensive experience. Vallejo’s talks not only inspire but also provide valuable tools to implement meaningful changes in organizations.
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n this conference, Gabriel Vallejo delves into how exceptional customer service can become a driving force for change within an organization. Through practical examples, he demonstrates how improving customer experience positively impacts business results and customer loyalty.
Vallejo highlights the keys to aligning marketing and sales strategies with organizational objectives. He analyzes success stories and shows how companies can adapt their tactics to achieve success in competitive markets.
This talk focuses on transformational leadership and how leaders can inspire and motivate their teams to achieve outstanding performance. Vallejo offers a practical approach to building authentic leadership that has a lasting impact.
In this session, Gabriel Vallejo shares his experience as Minister of Environment to highlight the importance of incorporating sustainable practices in business. He offers solutions for companies to balance economic growth with environmental responsibility.
If you’re looking for an inspiring and practical talk on leadership, customer service, or organizational strategies, you can book Gabriel Vallejo through Thinking Heads. As one of the most recognized figures in marketing and service, Gabriel provides expert insight on transforming organizations through excellence in service and sustainability. Contact Thinking Heads today for more information and secure his participation at your next event.
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