author
CEO
Education
inspiration
Catherine DeVrye is a best-selling author and one of Australia’s top motivational speakers, known for her inspiring and practical approach to leadership, customer service, and personal resilience. With a diverse background that spans a decade in executive roles at IBM across Australia, Tokyo, and Hong Kong, DeVrye has developed a unique understanding of corporate dynamics, cross-cultural management, and quality customer service. She has served as CEO of Junior Achievement Australia, held advisory roles with various government entities, and worked with organizations on incentive and leadership programs. A two-time Australian Keynote Speaker of the Year, Catherine’s engaging style and ability to connect with audiences make her one of the most sought-after speakers on leadership and transformation.
With over 20 years of experience, Catherine DeVrye began her career in IBM, where she gained expertise in sales, marketing, human resources, and employee communication. Her roles included Customer Education Manager for the Asia/South Pacific region, providing her with in-depth knowledge of cultural nuances and leadership issues. She later served as CEO of Junior Achievement Australia and was a speechwriter for the Ministers of Consumer Affairs and Education. DeVrye has taught at prestigious institutions such as Harvard University, The Melbourne Mt. Eliza Business School, and IMD in Switzerland. A best-selling author of nine books, including *Good Service is Good Business*, DeVrye’s work has been translated into over a dozen languages, and she continues to inspire audiences worldwide with her evidence-based insights on resilience, service, and change.
Catherine DeVrye’s conferences are a blend of motivational storytelling, practical advice, and real-world business insights. Known for her ability to empower audiences to face challenges and embrace change, Catherine uses her personal journey—from growing up in an orphanage to climbing Mt. Kilimanjaro and building a successful career—to offer relatable lessons that inspire action. Her talks cover topics such as customer service, resilience, and navigating change, all delivered with humor, warmth, and a genuine connection. Catherine ensures each session is tailored to the audience’s needs, creating a memorable experience that motivates individuals to take action in both their professional and personal lives.
Catherine DeVrye demonstrates how to increase customer loyalty and brand reputation by enhancing service standards. She discusses how to empower teams to be accountable and turn customer complaints into valuable feedback, offering actionable insights on minor improvements that have major impacts on both internal and external customer experiences.
In this session, Catherine tackles the inevitability of change and how to cultivate resilience within teams. She encourages attendees to adopt a positive mindset, resist complacency, and challenge the status quo. Her approach transforms “common sense” into “common practice” to foster a culture ready to thrive in change.
Drawing from her own experiences, Catherine shares an inspirational story of resilience, highlighting the importance of focusing on what we can control to achieve success. Her insights are reinforced with anecdotes from her adventures cycling across the Andes and volunteering with street children, inspiring participants to embrace obstacles as opportunities.
If you’re looking for a highly engaging and impactful motivational speaker who brings practical business experience to the stage, you can book Catherine DeVrye through Thinking Heads. Known for her relatable insights and genuine connection with audiences, Catherine offers powerful lessons on resilience, customer service, and thriving through change. Contact Thinking Heads today for more information and to secure her participation in your next event.
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
View profile
Book Speaker
Contact us
MADRID
+(34) 91 310 77 40
MIAMI
+1 (305) 424 13 20
Seoul
© Thinking Heads, 2025
MADRID
+(34) 91 310 77 40
+(34) 91 310 77 40
MIAMI
+1 (305) 424 13 20
SEOUL
+(34) 91 310 77 40