Bruce Himelstein

What Are His Conferences Like?

Bruce Himelstein’s conferences stand out for their capacity to inspire audiences to adopt innovative, customer-centered approaches. With a dynamic and accessible style, Himelstein shares practical strategies for strengthening a brand, developing a service-driven culture, and fostering internal innovation. His talks are tailored for marketing professionals, executives, and business leaders seeking to refresh their approach in today’s competitive landscape.

Selection of Conferences

Blow the Dust off the Lion and the Crown: Staying Relevant in a Changing Market

Bruce Himelstein explores the strategies that propelled The Ritz-Carlton to success in the luxury world, detailing how to revitalize a brand without losing loyalty to its roots. From discovering and leveraging internal talent to adopting new business perspectives, Himelstein shares the secrets that have made his career a benchmark in the hospitality industry.

How Does Your Brand Compare? How Can It Improve?

Everything within your organization adds to or detracts from your brand’s value. Himelstein shares key lessons from his experiences at Marriott, Ritz-Carlton, and Loews Hotels, emphasizing how breaking down internal barriers strengthens the brand and improves customer relations. Through practical examples, he teaches how to reinforce brand identity to internal and external customers alike.

Take Your Work Seriously, Not Yourself

In this conference, Bruce Himelstein recounts his journey from bellman to marketing director, sharing insights on resilient leadership and the importance of not fearing change. Through personal stories and examples from his career, he shows how a focused, collaborative leadership approach can transform both business outcomes and high-performance teams.